The kudos go to the refurbishment of the Northern Rangers passenger lounge, expanded staff, the helpfulness of the staff, expanded cafeteria hours and expended menu. All of these changes have been confirmed by a recent traveler.
On the kvetching side one would be remiss if the bad start to the freighter mv Dutch Runner was not mentioned.
I can’t think of the last time a freight boat was so late in arriving. It has been over two weeks since the Rangers first run into Nain, yet still no freight boat.
Mechanical problems delayed the first run up the coast in Goose Bay. Once it departed Goose Bay it was RECALLED back to Goose after unloading in Rigolett.
Now this may not all be the fault of CIA-Nunatsiavut, but it is sure indicative of the inept way marine shipping has been run for many a year.
One would think that all players; retailers, wholesalers, shipping companies etc. would have a good grasp of the logistics of shipping up this way by now.
Hopefully the winkles will be ironed out; I have heard that a new MODERN computerized tracking system for freight is in the works, which should help consumers on the coast and, retailers specially, know exactly where freight is.
In past years it was impossible to track freight once it was dropped off at marine receiving centers. It resulted in much confusion and he said she said situations.
6 comments:
Dutch Runner is at Makkovik. What a state! No maffies to move containers. Nothing rolling off only vehicles. Wharf is in a mess with seacans strewn about. No planning went into the ship at all. No forklift at the wharf to move things.
Can't wait to see it when the boat is full of freight.
Barry
I was afraid of something like this happening.
No forklift here either but Richard has a private one, for now. Word is Cia sending in a small job with solid little wheels, totally useless.
See how thing go I guess then rattle some chains if need be.
ps to Barry, take pictures.
The town I believe dragged the seacans off the wharf. I do have pics of the skid marks. We will see how long the seacans hold up using them like that.
e-mail address?
kingurutik@hotmail.com
Gotta make you wonder eh?! Customer service doesn't seem to be priority in lots of places...just makes for ugly situation all around....
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